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I liked this style & heel height from 2015 where it offered customized lower heel heights. I felt so comfortable dancing in this heel/height that I ordered two more pairs. But for some reason, this year the same item numbered style only offers 2.75" and no heel height options. With a kind Chat rep assistance, I managed to get 2 pairs w/2" heel in February. When a fellow dancer wanted me to order for her in March, I sought help again. This time, I was turned down by 2 different reps. The third time, I managed to find a willing rep who had to check with the supplier/maker. Although the heel height was the same 2", the heel was thicker & different. I wasn't able to get the exact heel type # from the rep. She said, "I'm not allowed to give that info because the maker would only make the shoes in 2.75". I wonder why...
Reply by JJsHouse 2016-05-21 02:24:37
Thanks for posting your feedback. I apologize that we did not meet your expectations. We want you to know that you are very important to us and we truly appreciate your comments.I hope you can indulge me by sending the specific details of your experience via [email protected] We would like to have better understanding of the issue and resolve your concerns promptly and to your satisfaction.
I love this shoe! The price is right, and the satin and the color were lovely. Unfortunately, even though I followed the guide on how to measure your foot and what size to choose (and even chose the size the should have been slightly bigger as there was no perfect choice for my foot length), it was a little bit too small. I ordered these for my wedding shoe, so it was disappointing that they didn't fit.
Very attractive latin shoe that will look nice with the matching color of dress.
These shoes are really comfortable and come in many colors!