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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Normally you can receive an order within 2-3 weeks. It takes around 9-12 days for tailoring and 2-4 days for expedited shipping.
Please check the Tailoring Time and Shipping Time on the product page if you want to know the details.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Finishing Your Design

This is a finished dress tailored and photographed by JJsHouse.co.uk. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading #12609

Wedding Dresses

Reviews(14) Ask a question Chat now / Email us

£ 178.00
10% Off Sitewide. Code: MAYDAY
  • Custom Size

    Looking for a perfect fit? For an additional £17.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    For floor-length dresses in custom size, choose the extra length option to fit the height of your heels! i.e for 2 inch heels,select "+2 inch",for flats,please enter "+0"

    Measuring Guide
  • - +

Our delivery is currently continuing as usual. Plus, we are working hard to make deliveries as safe as possible.

Made to order
Made to order
Tailoring Time: 15-18 days + Shipping Time: 3-6 Days * Expedited Shipping: 3-6 Days
* Standard Shipping: 5-8 Days
* Expedited Shipping: 3-6 days
* Standard Shipping: 5-8 days
* Super Saver Shipping: 10-15 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

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Product Reviews

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Customer Images See All Customer Images
A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)
A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)
A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)
A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)
A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)
Top Reviews Recent Reviews

I ordered this dress in custom measurements and it is perfect. I love it. Thanks to the lace up back it still fits even though I have lost some weight and as a short bride I appreciate not having to have it taken up at huge expense. I have since ordered accessories from JJs and had a second great experience. Thanks very much, you make it very easy! The photos are straight after taking it from the box so very unironed.

A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)
A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)

Was This Review Helpful?

This dress is beautiful!!!! The material seems fine and of good quality. I simply Love it! I can't wait to wear it on my wedding day!!! True to size! Just as long as you follow there sizing chart you will be fine for the perfect fit. Bettter than I expected. Great deal!!! You will not be disappointed! I took a couple pictures so u can see the dress in detail. I just got out of the box so it is wrinkled. Love it!! Love it!!

A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)
A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)

Was This Review Helpful?

Wow, wow, wow!!! Dieses Kleid übertraf meine Erwartungen!!! Es saß (Fertigung nach Maß) wie angegossen, musste lediglich in der Länge gekurzt werden, da ich Schuhe ohne Absatz trug. Mein Mann war überwältigt und auch die Gaste waren begeistert. Ein Traumkleid zu dem Preis - unfassbar!!! Auch fur die kirchliche Trauung nachstes Jahr werde ich ein Kleid bei JJsHouse bestellen!!! Vielen vielen Dank!!!

A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)
A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)

Was This Review Helpful?

Updated picture from my bridal portrait session and the beautiful back corset. Love It!!

A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)
A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)

Was This Review Helpful?

The dress was AMAZING!!!!

A-Line/Princess Strapless Chapel Train Satin Wedding Dress With Ruffle Lace Beading (002012609)

Was This Review Helpful?

reocmendo

Meninas, comprei meu vestido aqui na JJ's House e quero apenas dizer que é fantástico! Igual ao da foto, boa qualidade, enfim, o custo x benefício vale muito a pena. Além disso, a equipe de atendimento é muito eficiente e cordial. Os prazos foram cumpridos e estou simplesmente muito satisfeita! Recomendo a todos a compra neste site. Quem quiser ver meu vestido, envio fotos com todo o prazer (sei o quanto ver uma foto do vestido real ajuda na hora da decisão!). Meu e-mail: [email protected]

Was This Review Helpful?

Customer service has been really great about keeping me up-to-date on the progress of my dress. I tracked my package through UPS this morning and it has made it to Atlanta! It's scheduled for delivery to my home today. I'm just waiting to see what it will look like and if it'll be the perfect fit. But overall, everyone that I've talked to has assured me that I wil not be disappointed. I had a little bit of hiccup this week when I saw where you guys had shipped the dress but it said it was shipped in a standard size. You did however, get in touch with me to reassure me that the dress was made according to my preferences. This is a rating for the customer service I experienced along the way. I will make a full review once my dress arrives.

Was This Review Helpful?

OMG!!!!! If there was a 10-star rating on here!!! Man!!!! This dress is PERFECT!!! The picture does not do this dress justice!!! AT ALL!!!! I am soooooo happy that I decided to buy my wedding dress from JJ's House!!! THIS IS BEYOND MY EXPECTATIONS!!!! IT FITS PERFECTLY!!!! I might have to get it taken in just a little through the waist, because I've lost a couple of pounds, BUT I AM SO IN LOVE!!!! THANK YOU SO SO SO VERY MUCH JJ's HOUSE!!!! YOU DID A FANTASTIC JOB!!!!!

Reply by JJ's House:

Hey there, we appreciate you take the time to review the dress. We enjoy reading reviews on shopping experiences with JJ’s House, especially when they are as positive as yours. We take these very seriously.

Was This Review Helpful?

First of all thank you to jjshouse for my beautiful wedding dress. I absolutely love it and it is perfect in every way. The detailing, the material, the style it is all that I imagined it would be! I was nervous about ordering online but the online chat was so helpful! It came quicker than I thought and within the timescales given. I couldn't have asked for a better service! Would definitely recommend any bride to be to look at this website! Thanks again.

Was This Review Helpful?

Good job JJSHOUSE

I received my dress today and it is amazing, way over my expectations. Thank you JJSHouse for the wonderful job you made with my dress.

I recommend this site to every bride!

Was This Review Helpful?

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