Online help

Orders

1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred colour and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

Read Article

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

Read Article

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

Read Article

4. When will I receive my order?

Once you place an order, it will take us some time to either process or make the requested items before the order ships out to you.
Estimated Receiving Time = Processing Time + Shipping Time
Before placing an order, you can check the specific processing time on Each Product page. The shipping time depends on shipping methods. The fastest shipping - expedited shipping takes 3-6 days for the shipment. The standard shipping takes 5-8 days. The super save shipping (only for orders of accessories valued less than $50) takes 15-30 days for the shipment. The sooner you place an order, the sooner we start preparing your item(s).
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

Read Article

Product

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

Read Article

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

Read Article

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

Read Article

4. How can I make sure all of my dresses are the same color?

Colour consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same colour submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same colour at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same colour. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same colour.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colours look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true colour quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

Read Article

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

Read Article

Payment

1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

Read Article

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

Read Article

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Read Article

Delivery

1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

Read Article

2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

Read Article

3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

Read Article

4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

Read Article

Returns

1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colours on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and colour choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE SALE ITEMS:
All Sample Sale items are final sale. No returns, no refunds, no exchages.
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

Read Article

2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

Read Article

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

Read Article

My Account

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

Read Article

2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

Read Article

About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

Read Article

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

Read Article
How it works
Save your favorites
Invite Your Friend
Comment and vote your favorites
Let's Get Started

ADDED SUCCESSFULLY!

We will notice you when it's in stock

Network error, please resubmit!

avoid these common mistakes:

Finishing Your Design

This is a finished dress tailored and photographed by JJsHouse.co.uk. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
SIMILAR STYLES
  • A-Line V-neck Floor-Length Chiffon Prom Dresses With Lace Sequins Split Front

    £73.00

    £121.00

  • A-Line V-neck Floor-Length Satin Prom Dresses With Split Front Pockets

    £58.00

    £87.00

  • A-Line V-neck Floor-Length Satin Prom Dresses With Pockets

    £ 95.00


  • A-Line V-neck Floor-Length Tulle Prom Dresses With Lace Beading Sequins Split Front

    £ 140.00


  • A-Line V-neck Floor-Length Chiffon Prom Dresses With Ruffle

    £58.00

    £81.00

  • A-Line V-neck Floor-Length Satin Prom Dresses With Ruffle Split Front

    £ 91.00


  • A-Line V-neck Floor-Length Chiffon Prom Dresses With Ruffle Split Front

    £ 107.00


  • A-Line V-neck Floor-Length Chiffon Prom Dresses With Beading Sequins

    £ 128.00


  • A-Line V-neck Floor-Length Satin Prom Dresses With Lace Sequins

    £ 142.00


  • A-Line V-neck Floor-Length Chiffon Prom Dresses With Split Front

    £60.00

    £103.00

  • A-Line V-neck Floor-Length Satin Prom Dresses With Lace Sequins

    £ 154.00


  • A-Line V-neck Floor-Length Chiffon Prom Dresses With Split Front

    £ 132.00




A-Line V-neck Floor-Length Chiffon Prom Dresses #221169

Prom Dresses

Reviews(109)

£ 145.00
7% OFF SITEWIDE  | CODE: WEEK
Ask a question Chat now / Email us
  • Size Custom Size (£19.00)

    Custom Size

    Looking for a perfect fit? For an additional £19.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    For floor-length dresses in custom size, choose the extra length option to fit the height of your heels! i.e for 5 cm heels,select "+5 cm",for flats,please enter "+0"

    Measuring Guide

    • Custom sizing is final sale and non-returnable.

    • The measurements provided are my own and are not the measurements of a standard size.

    • I understand my dress will be made exactly to the measurements provided - JJ's House will not add any room for comfort.

    No size available for this special offer color.
Made to order
Added Successfully!
Qty:
Tailoring Time: 12-15 Days + Shipping Time: 3-6 Days * Standard Shipping: 3-6 Days
* Standard Shipping: 3-6 Days

Order today, get it 

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Often Bought With

   

Customer Reviews

Ask a Question

4.9

based on 109 reviews

Write a review

Share your look with other customers & get £14 discount.

Small

1%
True to Size

99%
Large

0%
See All Customer Images
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)
Top Reviews Newest Reviews Photo Reviews (31) Positive Reviews (109)

Fit's perfectly. Gorgeous dress.

Nov. 16, 2021

This dress is absolutely stunning. It is extremely well made.

The bra pads were sewed on too high, but I was able to remove them easily. The dress is not washable and you cannot dry clean it. In the theatre, they mist the costumes with Vodka. After I wear it, I will give that a try.

It arrived in such a small box, that I didn't realize it was the dress. Fortunately, I didn't cut it open with the scissors.

See More

Translate
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)

Was This Review Helpful?

Great company to deal with.

Sep. 29, 2021

I ordered this dress as Mother of the Bride in dusty blue and custom fit. The communication getting the dress made was excellent, lots of back and forth.
When the dress arrived the length was perfect and the fit tight but the big problem was the bra cups. they were sewn in so high they almost reached the chin! That is one measurement they don't ask for and they should. My nipples were level with the bottom of the cup and the inside material is silky so there was no way it would work. I bought a strapless bra and took them out but that left loose material and darts where they shouldn't be (One of the photos shows this)! It's a shame as otherwise it was perfect for the wedding. Lightweight and floaty. I also had the sleeves made elbow length and the waist made higher. I asked for a less plunging neckline but that wasn't possible unfortunately.
I washed it on a cold wash and hung it on the line to dry.
JJs were very decent about it and gave me some money back. They also covered the import duty as they insist on using DNL who bill you every time.
I usually wear a petite 18 or 20 for reference.

See More

Translate
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)

Was This Review Helpful?

Beautiful dress

Oct. 26, 2021

I noticed some customer photos showed a little cleavage, so custom ordered dress with hollow to neckline a little higher to cover cleavage, and because my generous measurements, and short height, did not fit the standard sizing guide. Slate blue color was beautiful. Was able to wear my bra with this dress. Did not wear any shape wear. Was comfortable and good to dance in. Lots of compliments. Next time, though, I would adjust the hollow to waist to get a higher waist line. The back wrinkled a little due to the extra length. Would order from JJ's House again.

See More

Translate
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)

Was This Review Helpful?

Just What I Wanted!

Aug. 3, 2021

Ordered a custom-fit dress on July 15, 2021, for my daughter's January wedding. I wanted plenty of time, just in case. It arrived on August 3. I had ordered color swatches ahead, so we knew the color would be perfect. The dress was turned inside out before being packed in a protective pouch, so there were no pulls or tears. The detail work is outstanding. The fit truly is custom and perfect.

I am really impressed with how beautifully it is made. The bodice is fully lined with all the seams tucked inside. There is a beige netting under the lace on the back so it holds its shape. There are hanger loops at the armpits - those could be a bit longer, so I'll probably add a little more ribbon for hanging.

The sequined underskirt has a sequin pattern over one side from my shoe to the waist; it is very elegant. When I twirl the overskirt sweeps around just like it is supposed to.

See More

Translate
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)

Was This Review Helpful?

Perfect Mother of the Groom dress

Oct. 4, 2021

I ordered this dress with my measurments and it fit perfectly, I received so many compliments, one woman even said that the dress and I looked so elegant. I felt like a princess. The color was beautiful. I'm definitely not used to dressing for special occasions, but I would recomend JJ's for my next purchase. This made a great Mother of the Groom dress for me. Thank You so much!

See More

Translate
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)

Was This Review Helpful?

Great Color, Great Fit, Great Service.

Oct. 22, 2021

I ordered this dress about a month prior to the wedding. It had been difficult finding a nice enough dress in yellow (bridesmaids dress code). I found this website and this dress and fell in love. I bought a standard size and told them about the deadline. Not only did it get here with time to spare, but it almost fit perfectly. The only alterations needed was a hem and half an inch at the waist. The bride loved it! 10/10 would order again.

See More

Translate
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)

Was This Review Helpful?

Absolutely felt like a fairy tale queen!

Oct. 14, 2020

I was searching for a dress for my sons wedding, and I am very very very picky. When my other son got married 3 years ago, I probably tried on over 100 dresses before I found "the one". Well, due to covid-19, I didn't have that luxury this year as all the fitting rooms were closed. I rolled the dice and ordered this dress online. My photos do not do it justice. It was so beautifully made, I literally felt like a queen for the day. The way the chiffon on the bottom floated around when I walked was absolutely the best. (The one pic with the sunglasses sort of shows it) I tried to upload a few photos so you can see the details and from different angles. It was very classy. This dress is VERY well made, not itchy, quality garment through and through, details upon details. No give - make sure you measure your size correctly. I feel it runs a little small, but I like things looser - this isn't meant to be loose, but it was not uncomfortable either if that makes sense. I will absolutely order again if I need a special occasion dress. Shipping was much quicker than I expected as well. I did buy mine from the sample room with no returns. Could not have been happier with my purchase. Thanks for making me feel beautiful!

See More

Translate
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)

Was This Review Helpful?

Great dress

Nov. 13, 2021

Amazing quality dress. The chiffon is so flowy. Stitching is professional and neat. Fits great. Amazing detail to the dress. Great price. Excellent delivery service. Just needs steaming before wearing which is expected due to it being shipped

See More

Translate
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)

Was This Review Helpful?

Beautiful well made dress for mother of the groom!

Jun. 30, 2021

JJs house was wonderful to work with. I initially ordered a standard size and found it didn't fit in the top. I returned it without an issue and was able to order a custom size which arrived promptly! I wore this to my son's wedding and had so many compliments, the color was perfect and I couldn't believe how comfortable the dress was! I would order from them again in a second! The only thing I wish JJ's house did was ask for the cup size on the bra and I would suggest to everyone to order the custom size as it fit perfectly. Thank you JJs house for making me look wonderful!!

See More

Translate
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)

Was This Review Helpful?

Great dress/app measurement flaw

Nov. 1, 2021

Nice dress, but because app doesn’t allow you to enter exact measurements if oddly proportioned, I did have to have dress altered slightly.

See More

Translate
A-Line V-neck Floor-Length Chiffon Prom Dresses (018221169)

Was This Review Helpful?

Product Inquiry

Start Chat Now!

Download APP

DOWNLOAD TO GET NOTIFIED AT FIRST TIME

(Search in the APP: 221169)

Scan QR Code

Scan QR Code

By c***0

Jul 3, 2021

Q: I want to know what Hollow to Floor mean.

Reply by JJ's House:

Hi there!
Hollow to Floor is the frontal measurement from your hollow (center of the collarbone) to the floor. We will make the length of your dress according to this measurement.

Best sellers

  • Ball-Gown/Princess V-neck Floor-Length Satin Prom Dresses With Lace Beading Sequins Pockets (018220257)

    £179.00

  • A-Line V-neck Floor-Length Chiffon Prom Dresses With Lace Sequins Split Front (018220262) 40

    £73.00

    £121.00

  • A-Line V-neck Floor-Length Tulle Prom Dresses With Lace Beading Sequins Split Front (018220228)

    £140.00

  • A-Line Scoop Neck Sweep Train Satin Prom Dresses With Split Front (018192351)

    £90.00

   

Related Tags

White satin long prom dresses, White short prom dresses cheap, White skin tight prom dresses, White sparkly long prom dresses, White sparkly prom dresses, White tight prom dresses, White wrap prom dresses, Winter prom dresses 2021, Winter themed prom dresses, Womens elegant prom dresses,

DOWNLOAD TO ENJOY

5% OFF

1ST ORDER

& GET {$points} POINTS

Scan QR Code

5% OFF

For New Users

GET 5% OFF

GET

5% OFF

On your first order by register for email.