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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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This is a finished dress tailored and photographed by JJsHouse.co.uk. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Ball-Gown/Princess Scoop Neck Floor-Length Tulle Prom Dresses With Sequins #187212

Prom Dresses

Reviews(3) Ask a question Chat now / Email us

£ 133.00
  • Custom Size

    Looking for a perfect fit? For an additional £17.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    For floor-length dresses in custom size, choose the extra length option to fit the height of your heels! i.e for 2 inch heels,select "+2 inch",for flats,please enter "+0"

    Measuring Guide
Made to order
Made to order
Tailoring Time: 12-15 days + Shipping Time: 3-6 Days * Expedited Shipping: 3-6 Days
* Standard Shipping: 5-8 Days
* Expedited Shipping: 3-6 days
* Standard Shipping: 5-8 days
* Super Saver Shipping: 10-15 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Worry-Free Returns
Worry-Free Returns are available for standard sizes within 7 days. Custom sizes are final sale. See Details

Description

Looking for the perfect fit? Compare your unique measurements with JJ's House's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

Product Code #187212 Silhouette Ball-Gown/Princess
Neckline Scoop Neck Length Floor-Length
Embellishment Sequins Fabric Tulle, Lace
Straps Sleeves Sleeve Short Sleeves
Back Style Zipper Up Fully Lined Yes
Built-In Bra Yes Boning No
Shown Colour Burgundy Size General, Plus
Season Winter, Spring, Summer, Fall Model's Dress Size UK 8 / EU 36
Model Information Height:5.8ft Bust:33in Waist:24in Hips:35in
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Product Reviews

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Customer Images

Amazing Senior Prom dress!

Just amazing!! After hearing all of the horror stories and people telling me that I am crazy if I order a prom dress from one of these sites, I was hesitant. But, I read nothing but great reviews and saw actual pictures from this website. So, I decided to give it a try! After I ordered it, I was getting nervous because people were telling me that I need to have a backup dress in case this one wont fit, or if it doesn't arrive on time. I ordered the dress in March and ordered it for a rush delivery. I ordered it a size up because my daughter is plus size, so she needs arm and back room. All of these thoughts were making me nervous, and it the middle of April, so I was starting to believe that I needed another dress!. I emailed customer service, and they responded the next day ensuring me that it would get here on time. And they were right! The dress arrived and hunni!! It was everything! the details were beautiful and so was the color!! The last piece was if she could fit it. and SHE DID! it was a perfect fit.. I didn't need any alterations done at all! I just had it steamed and that was it!! I truly hope my testimony will put the fear to rest about ordering from this site because everything was perfect! From the price to the customer service. I know for sure I would have had to pay over $300.00 for a dress like this to be made!! JJ House, thank you so much for being apart of my daughter's special day!!! I posted her pics today and everyone looovveeddd it!!

Beautiful

Simply amazing!..After hearing so many horror stories about ordering prom dresses on line, I was so skeptical! But after reading nothing but great reviews on this site and seeing actual pictures, I could not pass up ordering a dress. I ordered it in March and ordered it a size up, only because my daughter is plus size and has large arms, so I wanted to make sure the dress would zip and she would be comfortable. People were saying I needed to order a backup dress be sure these sites are not good and the dress may not fit etc...so of course I started to worry. I emailed customer service to ensure the dress would arrive in time, in case I did have to order another dress. They returned my email the day after and ensured me it would. And just as they said, the dress arrived w time to return it, if need be..well hunni! I was just in awe when I took it out of the box!!! It was just like the picture! The details to the top were amazing! The true test was if she could fit it!!! It fit her perfectly!!! I was so pleased and so was she!!! Last night was her prim and everyone loved the dress! My testimony will put those fears about ordering from this site to rest! Everything was great..from the customer service to the dress. I will certainly recommend this site and order my formal dresses from here from now on! And the price! You can't beat that for this gorgeous dress! I know I would have paid 500+ for a dress like this to be made. Thanks for making my daughters senior prom a night to remember

Beautiful!

We were very happy with our purchase. The dress was exactly what we ordered. It was very well-made and fit well. We’ll order again!

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