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Online help -

Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.

3. How can I track my order status?

We will send you an email once your order has been shipped. Please Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
Click on ‘View Details’ to check your order status. You can choose to chat now or email us to get information on your order.

4. When will I receive my order?

You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 11-13 days to make wedding dresses and 6-11 days to make other dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 3-6 days. Standard shipping takes 5-8 days, and Super saver shipping (only for items under $50) takes 15-30 days.

Product - +

1. What is the best way to choose my size?

Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself. To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to chat now or email us.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We ship worldwide. There may be particular locations that we might require additional information to ship to, if so, we will get in touch with you ASAP.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. Please chat now or email us. Or you can send your correct shipping address to [email protected] Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

For all Standard Size dresses / shoes / accessories: JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Shipping fee will not be refunded if the items are made and prepared in the correct way. However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return.
We reserve the right not to accept the returns without prior approval from our Customer Service. 2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge. All PayPal payment can only be refunded via PayPal, all Credit Card payment?will only be refunded to the original Credit Card.

3. Can I return a standard-size dress?

JJ's House will issue a full refund if you are not satisfied with your item(s). Shipping fee will not be refunded. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Ball-Gown V-neck Sweep Train Tulle Wedding Dress
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Colour: As Picture
This is a finished dress tailored and photographed by JJsHouse.co.uk. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Ball-Gown V-neck Sweep Train Tulle Wedding Dress #124280

Wedding Dresses

Reviews(13) Ask a question Chat now / Email us

£ 210.00 £383.00
  • Custom Size

    Looking for a perfect fit? For an additional £17.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
Made to order
Made to order
Tailoring Time: 15-18 days + Delivery Time: 3-6 Days * Expedited Shipping: 3-6 Days
* Standard Shipping: 5-8 Days
* Expedited Shipping: 3-6 days
* Standard Shipping: 5-8 days
* Super Saver Shipping: 10-15 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Worry-Free Returns
Worry-Free Returns are available for standard sizes within 7 days. Custom sizes are final sale. See Details

Description

Looking for the perfect fit? Compare your unique measurements with JJ's House's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

Product Code #124280 Silhouette Ball-Gown/Princess
Neckline V-neck Length Sweep Train
Fabric Tulle, Lace Back Style Zipper Up, Covered Button
Fully Lined Yes Built-In Bra Yes
Boning Yes Shown Colour Other Colours
Size General, Plus Season Winter, Spring, Fall
Wedding Venues Church, Garden / Outdoor Model's Dress Size UK 8 / EU 36
Model Information Height:5.8ft Bust:32.7in Waist:22.8in Hips:34.6in Sleeves & Straps Long Sleeves
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Product Reviews

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Was doing some research and came across this website and glad i did! Asked so many questions to be sure I was ordering the right dress. So I finally went ahead and ordered a dress from here and was a little scared to do so because it is a wedding dress that I was ordering. It arrived in a box and was now still a little scared to open it. But to my surprise it was exactly what I wanted!!! The beautiful dress . I ordered it the 18th , shipped on the 29th and arrived the 31st! Not bad at all! Shipping services kept me notified on the delivery hooray! Okay so it got here and was so excited to try it on. LOVED the color it was just as pictured . I ordered the standard size 14 just in case I had to return but there’s no way I will return this awesome dress. I do have to take it to get it tighter on the sleeves but there’s nothing major having to be done to it. Would I recommend ordering from JJs house ??? YES!!!! Make sure you order your size because it is true to size. Even if you order it a bit bigger you can definetly get it adjusted. Loved everything about this dress . Don’t be afraid of ordering your dress I am going to tell my friends that are wanting to buy a dress online to do it from here at a way cheaper price :)

Thank to JJ's House guys I had my dreamt wedding.
I have already recommended you to all my friends.
Thank you again.
Regards from Romania

I loved my gown, perfect fit. Was even prettier than picture, The sizing was perfect, custom fit to my measurements I sent. I wore this for my 50th Anniversary vows, and everyone loved my gown. I must say I turned a few heads especially my husband. I was not sure when I ordered because I had not heard of this company. But so glad I tried JJS, I would recommend them to everyone. Great prices, and top of the line clothing and fitting. I also ordered a veil and it matched my gown perfectly. Customer service was excellent to deal with. I would go straight to JJS when I need the perfect dress. Thank You JJS for making me look and feel like a princess .

This dress is so beautiful!! I was super hesitant to order something online, but this dress is made with great care. I special ordered my dress because my bust is much larger and it came out beautifully. The women working on the dress called two times to confirm measurements and were very, very pleasant! I cannot believe I almost spent $2,000 for a dress very similar to this!

This dress is exactly what I wanted - dreamy and modest but not boring. I ordered custom size and sent a message with my order regarding my arm size. I measured the diameter of my upper arm and wrist as i have read the comments about the sleeves. hey ho! It fits perfectly!
I married in a private yacht and our theme was NAUTICAL VINTAGE and this dress did not disappoint. My guests love it.

I super love the dress! Exactly the same as it’s shown in the picture. I had ordered a custome size for me but it’s still a bit loose esp the sleeves so I had it altered. All in all I am really happy with this dress plus I got a lot of compliment on my wedding day! Dress looks expensive. So it’s really worth it :)

I completely love my wedding dress!

It's exactly what I hoped for and more. I feel so beautiful in it, and it looks like a much more expensive dress.

It fits wonderfully. So order your exact size, it won't come up small :)

I noticed some reviews mentioned the sleeves, so I asked if the dressmakers could shorten the sleeves to fitted 3/4 length on mine, and they did a superb job as you can see from the photos. It's clearly been made with care.

I can't wait to wear this dress on my big day!

A beatiful dress! High quality! (judged by a professional tailor)
I ordered one size bigger(Just in case....) so it was too large.
Order your original size!
Also the sleeve are very loose and wide.
Im going to make some alternations and its going to be absolutly perfect!
Thank you

Thank You so much. The Dress is beautiful and so Well made, With so much quality. I'm very very happy.

Such a beautiful dress, and really good quality. I was skeptical at first but I'm so glad I ordered from here, thank you! I am in love with it!! I can't wait to wear it for my wedding next month!

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