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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1）Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2）Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Favor Holders

222 Items

Most Popular New Arrivals Price
Classic/Beautiful Favor Bags 45

Classic/Beautiful Favor Bags

£0.07 £0.12
(44)
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Nice Cubic Card Paper Favor Boxes & Containers/Cupcake Boxes With Ribbons 50

Nice Cubic Card Paper Favor Boxes & ...

£0.36 £0.72
(3)
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Romantic Moment Cubic Card Paper Favor Boxes With Ribbons 45

Romantic Moment Cubic Card Paper Favor Boxes ...

£0.17 £0.31
(2)
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Lovely Cylinder Card Paper Favor Boxes With Flowers 50

Lovely Cylinder Card Paper Favor Boxes With ...

£0.51 £1.01
(4)
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Heart Cut–outs Cubic Card Paper Favor Boxes & Containers/Cupcake Boxes 50

Heart Cut–outs Cubic Card Paper Favor Boxes & ...

£0.29 £0.58
(4)
favor
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Smiling Flower Cylinder Favor Tin With Ribbons 50

Smiling Flower Cylinder Favor Tin With Ribbons

£1.10 £2.19
(6)
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Treasure Chest Metal Favor Boxes With Ribbons 50

Treasure Chest Metal Favor Boxes With Ribbons

£0.95 £1.91
(0)
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Simple Cylinder Favor Boxes 50

Simple Cylinder Favor Boxes

£0.29 £0.58
(3)
favor
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Simple/Nice/Candy Design Other Plastic Favor Boxes

Simple/Nice/Candy Design Other Plastic Favor ...

£0.36
(1)
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Favor Boxes 50

Favor Boxes

£0.58 £1.16
(0)
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Creative Card Paper Favor Boxes & Containers With Ribbons

Creative Card Paper Favor Boxes & Containers ...

£0.41
(0)
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Creative/Lovely Cubic Plastic Favor Boxes & Containers/Candy Jars and Bottles

Creative/Lovely Cubic Plastic Favor Boxes & ...

£0.58
(2)
favor
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Classic Cuboid Favor Bags 35

Classic Cuboid Favor Bags

£0.32 £0.51
(1)
favor
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Tiffany Blue Favor Box (with Ribbon) 50

Tiffany Blue Favor Box (with Ribbon)

£0.43 £0.87
(5)
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Flower Design Cubic Favor Boxes & Containers With Flowers

Flower Design Cubic Favor Boxes & Containers ...

£0.58
(0)
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Creative/Classic Cubic Plastic Favor Boxes & Containers With Ribbons 50

Creative/Classic Cubic Plastic Favor Boxes & ...

£0.34 £0.69
(0)
favor
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Cubic paper Favor Boxes & Containers 50

Cubic paper Favor Boxes & Containers

£0.07 £0.14
(3)
favor
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Butterfly Top Cubic Pearl Paper Favor Boxes 50

Butterfly Top Cubic Pearl Paper Favor Boxes

£0.31 £0.62
(4)
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Other paper Favor Boxes 50

Other paper Favor Boxes

£0.10 £0.19
(2)
favor
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Other Plastic Favor Bags

Other Plastic Favor Bags

£0.03
(0)
favor
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Classic Cubic Card Paper Favor Boxes 45

Classic Cubic Card Paper Favor Boxes

£0.52 £0.92
(1)
favor
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Other Linen Favor Bags 50

Other Linen Favor Bags

£0.43 £0.87
(0)
favor
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Cubic Plastic Favor Boxes & Containers/Cupcake Boxes 55

Cubic Plastic Favor Boxes & Containers/Cupcake ...

£0.35 £0.79
(10)
favor
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Forever Love Cuboid Card Paper Favor Boxes

Forever Love Cuboid Card Paper Favor Boxes

£0.13
(0)
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Classic Favor Bags With Flowers

Classic Favor Bags With Flowers

£0.34
(2)
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Pretty Floral Theme Handbag shaped Card Paper Favor Bags With Ribbons

Pretty Floral Theme Handbag shaped Card Paper ...

£0.48
(0)
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Other Plastic Favor Boxes & Containers/Candy Jars and Bottles

Other Plastic Favor Boxes & Containers/Candy ...

£0.51
(1)
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Heart style Heart-shaped Plastic Favor Boxes & Containers/Candy Jars and Bottles 50

Heart style Heart-shaped Plastic Favor Boxes & ...

£0.58 £1.16
(0)
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Shell Favor Boxes 50

Shell Favor Boxes

£0.43 £0.87
(0)
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Creative/Simple/Heart style Handbag shaped Linen Favor Bags

Creative/Simple/Heart style Handbag shaped ...

£0.51
(0)
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Tuxedo & Gown Favor Boxes With Ribbons 50

Tuxedo & Gown Favor Boxes With Ribbons

£0.22 £0.43
(0)
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Sweet Love Other Card Paper Favor Boxes With Ribbons

Sweet Love Other Card Paper Favor Boxes With ...

£0.35
(0)
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Treasure Chest Card Paper Favor Boxes With Ribbons

Treasure Chest Card Paper Favor Boxes With ...

£0.29
(11)
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Other paper Favor Boxes 50

Other paper Favor Boxes

£0.26 £0.52
(0)
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"Just For You" Polyester Favor Ribbon

"Just For You" Polyester Favor Ribbon

£13.00
(0)
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Other paper Favor Boxes 50

Other paper Favor Boxes

£0.24 £0.49
(0)
favor
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Heart Cut–outs Cubic Favor Boxes With Ribbons 50

Heart Cut–outs Cubic Favor Boxes With Ribbons

£0.36 £0.72
(3)
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Lovely/Rose Design/Elegant Other Linen Favor Bags

Lovely/Rose Design/Elegant Other Linen Favor ...

£0.65
(0)
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Sweet Love/Classic/Lovely Cuboid Card Paper Favor Boxes 50

Sweet Love/Classic/Lovely Cuboid Card Paper ...

£0.29 £0.58
(0)
favor
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Other Plastic Favor Boxes & Containers 50

Other Plastic Favor Boxes & Containers

£0.87 £1.73
(1)
favor
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Classic Cuboid Favor Boxes With Flowers

Classic Cuboid Favor Boxes With Flowers

£0.50
(0)
favor
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Cubic paper Favor Boxes 50

Cubic paper Favor Boxes

£0.14 £0.28
(1)
favor
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Sweet Love/Classic Other Card Paper Favor Boxes With Ribbons

Sweet Love/Classic Other Card Paper Favor Boxes ...

£0.35
(0)
favor
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Heart-shaped Favor Tin With Ribbons/Rhinestone 55

Heart-shaped Favor Tin With Ribbons/Rhinestone

£0.65 £1.45
(0)
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Lovely Cylinder Metal Favor Tins & Pails 50

Lovely Cylinder Metal Favor Tins & Pails

£0.40 £0.81
(11)
favor
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Other paper Favor Boxes 50

Other paper Favor Boxes

£0.05 £0.10
(0)
favor
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Classic Cubic Favor Boxes With Ribbons 55

Classic Cubic Favor Boxes With Ribbons

£0.34 £0.72
(0)
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Other paper Favor Boxes

Other paper Favor Boxes

£0.07
(0)
favor
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Cubic paper Favor Boxes

Cubic paper Favor Boxes

£0.16
(0)
favor
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Forever Love Card Paper Favor Boxes With Ribbons 40

Forever Love Card Paper Favor Boxes With ...

£0.26 £0.43
(0)
favor
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Sweet Love Cubic Card Paper Favor Boxes With Ribbons

Sweet Love Cubic Card Paper Favor Boxes With ...

£0.20
(0)
favor
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Lovely/Heart style Handbag shaped Linen Favor Bags 50

Lovely/Heart style Handbag shaped Linen Favor ...

£0.51 £1.01
(0)
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Double Heart Handbag shaped Favor Boxes

Double Heart Handbag shaped Favor Boxes

£0.35
(6)
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Lovely Umbrella Design Favor Boxes

Lovely Umbrella Design Favor Boxes

£0.61
(3)
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Pretty Floral Theme diamond shape Card Paper Favor Boxes & Containers With Ribbons

Pretty Floral Theme diamond shape Card Paper ...

£0.41
(0)
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Sweet Love Cubic Card Paper Favor Boxes With Flowers

Sweet Love Cubic Card Paper Favor Boxes With ...

£0.43
(0)
favor
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Sweet Love Cubic Card Paper Favor Boxes With Flowers

Sweet Love Cubic Card Paper Favor Boxes With ...

£0.35
(0)
favor
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Forever Love Cubic Card Paper Favor Boxes With Flowers

Forever Love Cubic Card Paper Favor Boxes With ...

£0.43
(0)
favor
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Sweet Love Cubic Card Paper Favor Boxes With Flowers

Sweet Love Cubic Card Paper Favor Boxes With ...

£0.35
(0)
favor
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Sweet Love Cubic Card Paper Favor Boxes With Flowers

Sweet Love Cubic Card Paper Favor Boxes With ...

£0.43
(0)
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Favor Holders

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Steep discount! Get the newest favor holders 2019 now! Keep candies or chocolates in them to share the sweetness and happiness together with your guests.

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