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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Cowl Neck Floor-Length Chiffon Mother of the Bride Dress
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Colour: Ink Blue
This is a finished dress tailored and photographed by JJsHouse.co.uk. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Cowl Neck Floor-Length Chiffon Mother of the Bride Dress #213575

Mother of the Bride Dresses

£ 39.00 £119.00 Half Price Discount
  • UK 14 / EU 42
  • Wrap / Jacket:

  • Your color or size not available? Order a New Dress in same style here.

  • See Details
  •   • All Sample Items are very limited in stock, so if we have one in your size that you love, don’t wait!

      • Each Sample Item has been visually inspected, cleaned, and refurbished.

      • Some Sample Items may have minor imperfections which are not shown in the pictures.

      • All Sample Sale items are final sale and not returnable or exchangeable.

Made to order
Ship In 1-2 Working Days + Delivery In 3-6 Days
Ship To United Kingdom

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Description

Founded in 2007, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses, fashion dresses and accessories. Customers can browse the vast online selection and choose their favorite dresses with great satisfaction.

Product Code #213575 Length Floor-Length
Built-In Bra No Fully Lined No
Shown Colour Ink Blue Size General, Plus
Boning No Model Information Height:5.7ft Bust:34in Waist:25in Hips:36in
Fabric Chiffon Embellishment Lace, Beading, Sequins, Cascading Ruffles
Back Style Zipper Up Straps Cap Straps
Notes Beading colour will be as pictured no matter which colour is picked for your dress.
Sleeve Short Sleeves Neckline Cowl Neck
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Product Reviews

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Lovely Dress!

The dress was everything that JJ's House said it would be and resembled the picture perfectly. I purchased the custom size dress for our son's wedding. The top fit perfectly. There was one slight hiccup - the dress was too long and I had to go locally to a seamstress to have it shortened. But, JJ's House covered the cost of the alteration by refunding the amount that I paid for the alteration - so they made it right. I fluctuated between giving an excellent and a good review, but because of the trouble of having it altered reduced it to just good. I would order from this company again. The dress received many compliments for it's style and beauty. It also does a great job of camouflaging some of those figure flaws developed in middle age.

I absolutely love the dress! I bought it for my daughter's wedding, and got so many compliments. I used the customization option, and was extremely pleased. It was delivered to my door 3 weeks from date if order!

Thank you so much! I love the dress and it fits TERRIFIC! I would recommend JJ's House.
I thought you might enjoy seeing how dress fits on me.

Thanks again for working with me on the lengths.
Mary

I ordered this dress for my mom to wear in my wedding.
She recieved it in the mail the very next week, and she said that it is one of the prettiest dresses she has ever owned.
Great service and beautiful products.

Hello all I live in New Zealand and the dress I got was for my mother for mother of the brides dress :) She is a bigger women and she was really nervis (and myself about the fit) but she received the dress within 2weeks ans she loves it!!
Thank you so much now she needs a jacket to go with the dress as it's a fresh spring wedding in September:)

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