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Online help


1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred colour and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

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2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

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3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

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4. When will I receive my order?

Once you place an order, it will take us some time to either process or make the requested items before the order ships out to you.
Estimated Receiving Time = Processing Time + Shipping Time
Before placing an order, you can check the specific processing time on Each Product page. The shipping time depends on shipping methods. The fastest shipping - expedited shipping takes 3-6 days for the shipment. The standard shipping takes 5-8 days. The super save shipping (only for orders of accessories valued less than $50) takes 15-30 days for the shipment. The sooner you place an order, the sooner we start preparing your item(s).
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

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1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

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2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

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3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

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4. How can I make sure all of my dresses are the same color?

Colour consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same colour submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same colour at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same colour. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same colour.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colours look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true colour quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

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5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

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1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

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2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

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3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

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1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

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2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

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3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

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4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

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1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colours on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and colour choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
All Sample Sale items are final sale. No returns, no refunds, no exchages.
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

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2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

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3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

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My Account

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

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2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

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About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

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2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Finishing Your Design

Scoop Neck Floor-Length Tulle Evening Dress
Out of Stock
Scoop Neck Floor-Length Tulle Evening Dress (271214350)
This is a finished dress tailored and photographed by All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Scoop Neck Floor-Length Tulle Evening Dress #214350

Evening Dresses

£ 40.00 £262.00 Half Price Discount
  • Wrap / Jacket:

  • Your color or size not available ?Select other Sample Dresses here.

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  • See Details
  •   • All Sample Items are very limited in stock, so if we have one in your size that you love, don’t wait!

      • Each Sample Item has been visually inspected, cleaned, and refurbished.

      • Some Sample Items may have minor imperfections which are not shown in the pictures.

      • All Sample Sale items are final sale and not returnable or exchangeable.

Our delivery is currently continuing as usual. Plus, we are working hard to make deliveries as safe as possible.

Made to order
Ship In 1-2 Working Days + Delivery In 3-6 Days
Ship To United Kingdom

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Best selling items

  • V-neck Asymmetrical Chiffon Evening Dress With Bow(s) (271235488) 80



  • V-neck Floor-Length Chiffon Evening Dress With Ruffle (271194374) 80



  • Sheath/Column Scoop Neck Floor-Length Chiffon Evening Dress With Sequins (271220803) 75



  • Scoop Neck Floor-Length Chiffon Lace Evening Dress With Pockets (271232511) 80




Product Reviews

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Customer Images See All Customer Images
Scoop Neck Floor-Length Tulle Evening Dress (271214350)
Scoop Neck Floor-Length Tulle Evening Dress (271214350)
Scoop Neck Floor-Length Tulle Evening Dress (271214350)
Scoop Neck Floor-Length Tulle Evening Dress (271214350)
Scoop Neck Floor-Length Tulle Evening Dress (271214350)
Top Reviews Recent Reviews

No need to be Anxious

Apr 28, 2019

My daughter was married on February 16 this year (2019)
Although I had plenty of notice to begin with, it took me right up until 5 weeks before the wedding to decide.
What I wanted to wear and what my daughter liked were so so important to me.
I cannot get around very much so my daughter showed me what she had bought from JJ's and suggested I might also like to do the same.
I have an unusual shaped body. Purchasing ANY clothes can be a nightmare.Let alone something special.
When I saw that JJ's offered custom sizing I was truly delighted.
First up I ordered a swatch of the material in the color we hoped for.
It came back in around 3 weeks.
It took a lot of guess work away and gave us the peace of mind to know we were on the right track.
The price of my dress was "VERY" reasonable. It was much less than if I had gone to a physical bridal shop.
I had seen some of these prices and was a little concerned about how much it would end up costing.
I sent my measurements and was notified very quickly that my order had been received.
There were extra notes to advise that my dress needed to be made a little unusually.
I believe I received 3 messages in all.
They advised what stage my dress was at.
When they would post it off and when I could expect to receive it.
My dress arrived very well packaged and protected in slightly less time than I had been promised.
It IS beautiful.
The material is so soft and lovely. The color as promised. And the size?????
It was "PERFECT".
The zipper was well placed and sewn as was the lace. Even the length was spot on.
On the day, I only needed to step into it.
It is THE most comfortable formal gown I have ever owned.
Plus I received comment after comment about it.
JJ's thank you soooooooooo very much for helping to make this part of my daughters' wedding such a pleasure.
I cannot express enough how delighted I am with my purchase.
I feel like ordering again (Just for the sake of it).
I will certainly be ordering from them again when the need arrives.

Scoop Neck Floor-Length Tulle Evening Dress (271214350)
Scoop Neck Floor-Length Tulle Evening Dress (271214350)

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Mother of the bride dress

Apr 23, 2020

I am very much satisfied with my purchase.
Perfect fit, just need to get the length shorten.

Scoop Neck Floor-Length Tulle Evening Dress (271214350)
Scoop Neck Floor-Length Tulle Evening Dress (271214350)

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Beautiful Dress

Jun 21, 2019

I love the quality of this dress. The fest sold are beautiful. Can’t wait for the wedding to wear it.

Scoop Neck Floor-Length Tulle Evening Dress (271214350)
Scoop Neck Floor-Length Tulle Evening Dress (271214350)

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This dress is stunning, I will be a lovely great gramma in it.

May 25, 2020

This Dress is stunning, quality of workmanship is excellent. Seams are bound finish. Beautiful fit, other than very long. Ive lost weight since ordering so I will change for new size. Looking forward to my Grandson's Special Day. This 75 year old lady will be stunning.

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Love my dress.

Dec 2, 2019

My first impression was that I didn't care for the sleeves but love the dress. I was told the designer would not allow them to change the sleeves, so I am taking matters into my own hands. I am ordering Long Sleeve Chiffon Special Occasion Wrap (013067937) and plan to trim the current sleeves around the applique and will wear the wrap. I like the look of the wrap as it looks like sleeves that will blend into the dress naturally.

The dress arrived much earlier than I expected and was nicely packed however I will still plan to have it steamed at the dry cleaner where I will have a few minor alterations made. The dress is a good length because I stated my height 1 inch smaller due to several review comments. The waist and shoulders are also about an inch too wide. They never asked for shoulder width measurements. I will confess I did my own measurements and should have had someone else measure me. I chose this dress because one of the reviewers who posted pictures was about my size and I thought it really flattered her figure. (Auqa version) Mine is dark navy and It felt very comfy, slimming and shaping on me when I tried it on, but again I will need to have it taken in about an inch. These are very manageable alterations and I am very pleased with how the dress feels and looks.

My wonderful Daughter-in-law's colors are Burgundy, Navy, and Gold. I love navy but the dresses look so boring in the pictures. I love that this one has the gold applique in roses as the color theme comes from the wedding invitations, with roses and gold lettering on a navy background. Its a really beautiful color combo. The bridesmaids and Mother of the bride will wear burgundy and the Groom and groomsmen, mother and father of the groom will wear navy. I get to add the gold!

I will tell everyone, don't hesitate to order custom made, It doesn't cost any additional amount. The process was so simple and the quality is better than what I saw at the bridal store. I am difficult to fit and this worked so well. I am extremely happy. The overall price will be much better than anything I found at the bridal store.

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Nov 12, 2018

I had this dress custom made in burgundy and what a brilliant choice I made. This is the first time I've ever bought a custom made dress 'on line', so was rather anxious about my order. However, I needed not to worry as arrived within the estimated delivery time and was securely packed and wrapped. The dress is gorgeous and fits perfectly and is very comfortable to wear. Everyone complimented me on the dress and asked where did I buy it from. I certainly promoted JJ's House to the extreme! I will definitely be buying next year's Ball Gown from JJs.

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Dress for the mother of groom

Aug 20, 2019

The dress is beautifully made. It is everything you see in the picture. Ordering was easy. Delivery was fast. The only thing I would comment is. Order it a little bit larger around he bust, .The embroidery makes it a little tide.

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Dec 5, 2017

When I sent an email with my questions, you were very quick to calm me down and assured me that the shipment would be in my hands for the date I needed it for. Thank you for your help! It came faster than expected.

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Nov 29, 2017

So amazing dress. the perfect style. Love it so much. I paid extra to have the dress custom made to my body measurements and highly recommend this service to all. I do not need to have the dress altered at all

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Dec 14, 2017

This is the third time I order from JJSHOUSE. The dresses are as always, made in high quality and beautiful style. Really like it and will be a permanent customer. Thank you!

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Related Tags

Womens long formal evening dresses, Women's long formal evening dresses, Womens long sleeve evening dresses, Women's long sleeve evening dresses, Womens mid length evening dresses, Women's mid length evening dresses, Womens midi evening dresses, Women's midi evening dresses, Women's petite evening dresses, Women's petite long evening dresses,

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Want to shop online with your wedding party? Learn more about your Virtual Showroom by taking a quick tour.You can also find the tutorial in your showroom later.