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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Normally you can receive an order within 2-3 weeks. It takes around 9-12 days for tailoring and 2-4 days for expedited shipping.
Please check the Tailoring Time and Shipping Time on the product page if you want to know the details.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Finishing Your Design

This is a finished dress tailored and photographed by JJsHouse.co.uk. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace #171935

Wedding Dresses

Reviews(13) Ask a question Chat now / Email us

£ 225.00
Buy 1 or more dresses, get 20% off accessories. Code: MIX20
Ask a question Chat now / Email us
  • Custom Size

    Looking for a perfect fit? For an additional £17.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    For floor-length dresses in custom size, choose the extra length option to fit the height of your heels! i.e for 2 inch heels,select "+2 inch",for flats,please enter "+0"

    Measuring Guide
  • - +

Our delivery is currently continuing as usual. Plus, we are working hard to make deliveries as safe as possible.

Made to order
Made to order
Tailoring Time: 15-18 days + Shipping Time: 3-6 Days * Expedited Shipping: 3-6 Days
* Standard Shipping: 5-8 Days
* Expedited Shipping: 3-6 days
* Standard Shipping: 5-8 days
* Super Saver Shipping: 10-15 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

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Product Reviews

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Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)
Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)
Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)
Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)
Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)
Top Reviews Recent Reviews

Beautiful dress was very surprised

I am SO impressed, I did not expect this to go this way, I ordered a standard size and it fit me PERFECTLY, it literally looks custom made to me. And it was the perfect length from the front, I am literally so impressed. For reference I am 5'2 and weigh 135. I ordered a size 8.

Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)
Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)

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Very Good Quality Dress

Before I bought this dress I ordered a swatch to make sure it was actually the fabic i wanted. The swatch came very quickly, soon after recieving it I bought the dress with the expidited shipping. It came as expected. I picked a size 2 based on formal measurements i had taken at a previous bridal shop. I RECOMMEND using your exact measurements when deciding to the size dress. The only thing I'd have to say is that I have broad shoulders so the size 2 for me is alittle tight when I life my arms half way up. Good Quality Fabric

Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)
Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)

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Good, but...

After much back and forth, I finally received the dress. I will say, once it shipped, I received it very quickly. The material is very good- not thin and transparent. The rest of the dress is as expected for the price. I sent in custom measurements and the body fits perfectly. However, the dress I received was not a mermaid, it was more A-line. This is disappointing considering the mermaid style contributes largely to the elegance of the dress. I will have to take it to a tailor to hopefully get this fixed. Also, the sleeves are not 3/4, but full length.

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Just as i dreamt

Eventhough i had some fears and concern with the delay of the delivery, i was more than happy with my choice.

The quality of the fabric and the dress itself looked so gorgeous and fit me well.I will recommend to anyone but will advise to order early early in advance.

Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)
Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)

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Wedding dress

Absolutely fabulous value and I can't wait to wear it..... top class and extremely good quality

Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)
Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)

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Beautiful Dress for my Western Wedding

I had been looking for a very long time for that special dress for my special day. I am having a Western wedding and will be riding my horse down a long dirt road to the barn so I knew that I needed a dress that had to be comfortable with some stretch to it. I am very picky about dresses and wanted a long straight gown that didnt have any of that "stuffing" look to it. I seen this dress and feel in love! I read the reviews, as I usually do all internet purchases, and I was very impressed with what other buyers had to say about it. I seen that it had a stretchy material by the description and I went by the sizing chart to pick the size that I thought I would need. It took a little time for the arrival of the dress, but if they are made to order, then that is completely understandable as well. I ordered the ivory color as I figured it would be a better choice with the western attire and theme of my wedding. When the dress arived, I didnt try it on until I took it to have it altered. The sizing chart was dead on! The only thing I had to have altered was the length and the buttons reinforced! The ivory color was beautiful and the material was perfect and just as described in the description when I was reading about the dress. I highly recommend this dress for someone that is looking for a slim fitted, straight, beautiful dress! I cant wait to wear it in July!!

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Worth the money , very elegant

For value for money I give credit to this company. Arrived as ordered and the fabric was very impressive

Trumpet/Mermaid Illusion Chapel Train Stretch Crepe Wedding Dress With Lace (002171935)

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The most perfect dress I could ever have imagined!

Let me start by saying how much I now LOVE JJS HOUSE!
I bought this dress for my wedding that yes is in 2021 but when I seen this dress I immediately fell in love and was even more satisfied when it arrived and matched everything it said it would!
The material is top class and the fit is spot on!
Thank you so much, I might be more in love with my dress then my fiance! Xx

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Très bonne qualité

Robe de très bonne qualité je recommande les yeux fermer

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Amazing Dress!!

I just received this dress and i couldn't be happier it looks even better then the picture and the picture looks amazing!! The dress arrived a lot faster then i expected and is great quality! I really can't recommend this company or the dress enough! I was unsure of my dress size so compared my measurements with the size chart and ordered a size 10 which fits perfectly! Highly recommend!!

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