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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins
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Colour: White
This is a finished dress tailored and photographed by JJsHouse.co.uk. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins #111938

Wedding Dresses

Reviews(30) Ask a question Chat now / Email us

£ 243.00
  • Custom Size

    Looking for a perfect fit? For an additional £16.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    For floor-length dresses in custom size, choose the extra length option to fit the height of your heels! i.e for 2 inch heels,select "+2 inch",for flats,please enter "+0"

    Measuring Guide
Made to order
Made to order
Tailoring Time: 27-29 days + Shipping Time: 3-6 Days * Expedited Shipping: 3-6 Days
* Standard Shipping: 5-8 Days
* Expedited Shipping: 3-6 days
* Standard Shipping: 5-8 days
* Super Saver Shipping: 10-15 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Worry-Free Returns
Worry-Free Returns are available for standard sizes within 14 days. Custom sizes are final sale. See Details

Description

Looking for the perfect fit? Compare your unique measurements with JJ's House's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

Product Code #111938 Silhouette Trumpet/Mermaid
Neckline Off-the-Shoulder Length Chapel Train
Fabric Tulle, Lace Embellishment Beading, Sequins
Back Style Lace Up Fully Lined Yes
Built-In Bra Yes Boning Yes
Shown Colour White Size General, Plus
Season Winter, Spring, Summer, Fall Wedding Venues Church
Model's Dress Size UK 8 / EU 36 Model Information Height:5.7ft Bust:34in Waist:23in Hips:35in
Sleeves & Straps Long Sleeves
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)
Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)
Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)
Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)
Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)

June 24th, 2019

I ordered a size 18 custom made and my dress fit me perfect. The dress was true to size and even more beautiful than the pictures. I cut off the sleeves and lace the strap from the bottom up instead. Love my dress. Also my head piece and earrings was from JJ house as well.

Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)
Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)

Great

I cut off the sleeves becauseit didnt match ny skin colour.
I got custom size but it was still too big.
Other than those problems it was great.

Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)
Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)

Happy Customer

I was prettified to order such an important dress online and not be able to try it on but it was beautiful! It fit perfectly and I felt absolutely beautiful! Thank you Jjshouse!

Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)
Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)

In love!!!

I was skeptical like everyone ordering from out of the country and not knowing if the material would be at least decent but let me tell you it’s pretty darn good; met my expectations, def looks like a 1000 dollar dress from David’s bridal but way cheaper ! Ordered my dress feb 10th custom and arrived in 4 weeks. Excelente customer service true to pic dress !! Can’t wait for my wedding.

I was worried about buying my dress on this site that I never used before but when my dress arrived my heart just melted.i adjusted the sleeves.(08/2018)

Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)
Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)

My dress was beautiful
I cut the sleeves off

Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)
Trumpet/Mermaid Off-the-Shoulder Chapel Train Tulle Lace Wedding Dress With Beading Sequins (002111938)

OMG !!!!

This dress was perfect and for an afordable price . I am located in the Caribbean and took a huge chance with purchasing my dress from an online vendor , but this paid off greatly . All my guest and family complemented me and commented on how fabulous the dress was . The fabric was sturdy and the fit was perfection. It looked just as the image and the sizr is true to the chart offered before ordering . I would definitely recommend this dress for your special day !!!!.. 2 thumbs up !!!!

loved the design its was beautiful. was shocked to see it arrive exactly the similar on the picture....and also for receiving it on time for my wedding...PERFECT SIZE.....thank you very much jjhouse.

I had a friend order this dress for me. By the pictures so far it's beautiful. I will post pictures of me in the dress after my wedding. I also got a veil and a tiara all looking good. Thanks jjshouse.

My dress came in a timely fashion and looks big and exactly like the picture . The agent who helped me was very helpful and detailed .

Will definitely purchase again

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