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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Trumpet/Mermaid One-Shoulder Sweep Train Jersey Evening Dress
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Colour: Black
This is a finished dress tailored and photographed by JJsHouse.co.uk. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Trumpet/Mermaid One-Shoulder Sweep Train Jersey Evening Dress #214301

Evening Dresses

£ 39.00 £107.00 Half Price Discount
  • Wrap / Jacket:

  • Your color or size not available? Order a New Dress in same style here.

  • See Details
  •   • All Sample Items are very limited in stock, so if we have one in your size that you love, don’t wait!

      • Each Sample Item has been visually inspected, cleaned, and refurbished.

      • Some Sample Items may have minor imperfections which are not shown in the pictures.

      • All Sample Sale items are final sale and not returnable or exchangeable.

Made to order
Ship In 1-2 Working Days + Delivery In 3-6 Days
Ship To United Kingdom

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Description

Founded in 2007, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses, fashion dresses and accessories. Customers can browse the vast online selection and choose their favorite dresses with great satisfaction.

Product Code #214301 Length Sweep Train
Built-In Bra Yes Fully Lined Yes
Size General, Plus Season Spring, Summer, Fall
Boning No Model's Dress Size UK 8 / EU 36
Model Information Height:5.8ft Bust:31in Waist:25in Hips:35in Shown Colour Black
Fabric Lace, Jersey Embellishment Bow(s)
Neckline One-Shoulder Back Style Zipper Up
Straps Regular Straps Silhouette Trumpet/Mermaid
Sleeve Sleeveless
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Product Reviews

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Same as advertised picture

Had my bridesmaids order these dresses in their custom measurements. Only had issues with one order because she has a pear shaped body they wouldn’t make her dress according to her custom measurements. All of my other bridesmaids were able to use their custom measurements. Only difference from the advertised picture is that the dress is not a fitted dress like it looks on the model. The quality is amazing for the price as well.

Very pretty dress!

I ordered my and my dress from this website for the wedding party the fitting is perfect I’m very happy and satisfied, i did Customised my dress like get away with the train and alter it as its way too long, not a big issue to me at all and managed to get rid of the extra lace on the top of the dress as I preferred and it looks neat, oh the colour of the dress is absolutely the same as to what we viewed in the photos here. I got a very good complements from the party. I highly recommend this site and will surely order again in the future. Oh one more thing the delivery is very good and come on time. I attached two photos for your reference. Thank JJSHOUSE for a very good service.


I ordered my and my daughter’s dress from this website for the wedding party the fitting is perfect I’m very happy and satisfied, i did Customised my dress like get away with the train and alter it as its way too long, not a big issue to me at all and managed to get rid of the extra lace on the top of the dress as I preferred and it’s look more neat, oh the colour of the dress is absolutely the same as to what we viewed in the photos here. I and my daughter got a very good complements from the party. I highly recommend this site and will surely order again in the future. Oh one more thing the delivery is very good and come on time. I attached two photos for your reference. Thank JJSHOUSE for a very good service.

I loved the dress. I definitely will be order from this site again!!!

I just received my dress. I thought I had ordered t in black but I received it in red. Either way I’m blown away at the quality and fit of my dress it’s absolutly gorgeous. I was very nervous ordering online as I’ve had bad experiences. The customer service and tracking is great as well. Really impressed will definitely order more!

I was nervous about purchasing this dress due to previous online orders when the size is never correct. I received this dress and it’s perfect fit and very lovely as in the picture!! Would recommend this site!!

Best dress I've ever purchased. I didn't want to buy online but fell in love with this dress.
The dress is very true to size so make sure you measure.
I chatted online to a very helpful person and asked if they would take the train off, no worries!
Looks amazing and I can wait to wear it.

The dress is even more beautiful in person. The quality and cut is exceptional. I bought a dress from this site last year and had so many compliments on it. Very true to size. This is my favorite place to get special occasion dresses. Love it

This is a really nice dress. My wife really loves it!

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