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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Trumpet/Mermaid Sweetheart Court Train Tulle Lace Wedding Dress
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Colour: As Picture
This is a finished dress tailored and photographed by JJsHouse.co.uk. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Trumpet/Mermaid Sweetheart Court Train Tulle Lace Wedding Dress #117031

Wedding Dresses

Reviews(9) Ask a question Chat now / Email us

£ 236.00
  • Custom Size

    Looking for a perfect fit? For an additional £16.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    For floor-length dresses in custom size, choose the extra length option to fit the height of your heels! i.e for 2 inch heels,select "+2 inch",for flats,please enter "+0"

    Measuring Guide
Made to order
Made to order
Tailoring Time: 27-29 days + Shipping Time: 3-6 Days * Expedited Shipping: 3-6 Days
* Standard Shipping: 5-8 Days
* Expedited Shipping: 3-6 days
* Standard Shipping: 5-8 days
* Super Saver Shipping: 10-15 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Worry-Free Returns
Worry-Free Returns are available for standard sizes within 14 days. Custom sizes are final sale. See Details

Description

Looking for the perfect fit? Compare your unique measurements with JJ's House's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

Product Code #117031 Silhouette Trumpet/Mermaid
Neckline Sweetheart Length Court Train
Fabric Tulle, Lace Back Style Lace Up
Fully Lined Yes Built-In Bra Yes
Boning Yes Shown Colour Other Colours
Size General, Plus Season Spring, Summer, Fall
Wedding Venues Church Model's Dress Size UK 8 / EU 36
Model Information Height:5.8ft Bust:33in Waist:23.6in Hips:35.4in
Notes Petticoat not included.If you want it, please contact us at [email protected]
Sleeves & Straps Regular Straps
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Trumpet/Mermaid Sweetheart Court Train Tulle Lace Wedding Dress (002117031)
Trumpet/Mermaid Sweetheart Court Train Tulle Lace Wedding Dress (002117031)
Trumpet/Mermaid Sweetheart Court Train Tulle Lace Wedding Dress (002117031)
Trumpet/Mermaid Sweetheart Court Train Tulle Lace Wedding Dress (002117031)
Trumpet/Mermaid Sweetheart Court Train Tulle Lace Wedding Dress (002117031)

Love this dress

The dress is absolutely beautiful, well made and true to size. I would recommend to anyone as good as any dress store.

Very well made. Beautiful lace. Very happy with this purchase!!!

Beautiful dress!!! I got mine custom made to my measurements because I'm only 5'0 and knew I would have to get it altered if I didnt. This dress fit perfectly, the detail is gorgeous, and the dress was NOT cheaply made. Similar dresses at a shop that I've tried on cost $1500 easy. I am so glad I got my dress from JJs house and I highly recommend them!

I was so impressed with this dress and JJ's House total. I was very nervous and skeptical about buying a dress online because of the horror stories I've heard in the past, BUT I'm so glad I took the risk and purchased it. IT IS PERFECT. It has excellent quality, got here exactly when JJ's House said it would be, and overall is just perfect. I did get custom sizing done and unfortunately I don't think I measured myself exactly how I should have because it's a little big. I got mine in Ivory. It's not a traditional ivory color. It's not white either just more a subtle white but very pretty still. Again, I'm so glad I took the leap of faith and purchased this dress. It saved me so much money and is exactly what I hoped it would be. I would recommend JJ's House to any bride looking for a cheaper way to get a quality dress.

I was so impressed with the quality and beauty of this dress! I added a belt (which was also beautiful). I had the dress custom sized as I am a little top heavy and it fit perfectly! Thank you JJ house!

Trumpet/Mermaid Sweetheart Court Train Tulle Lace Wedding Dress (002117031)
Trumpet/Mermaid Sweetheart Court Train Tulle Lace Wedding Dress (002117031)

Nicely made dress.

Trumpet/Mermaid Sweetheart Court Train Tulle Lace Wedding Dress (002117031)

I ordered my dress from JJ`s after reading good reviews. But like most brides I started to second guess myself about the fit and the color...Ofcoures during that time I came upon bad reviews which did not make the waiting easier. I wrote to them a couple of times with questions and they always answered back which calmed me down until the next day. My dress finally arrived on Friday but it took me until Monday to open the box. I had my Fitbit on while doing so and my puls went up to 130 which I hardly get while training. But when I took the dress out and put it on.....It could not have been more perfect. The fit, color..everything about it was so amazing. It was excatly like the picture. I will be posting a picture from my wedding which is not until June. I give my thanks to JJ`s for giving me the opportunity to have the dress of my dreams at the price that is afordable. I highly reccomend them.
Thank you
Regina

I can't believe how great the service is from JJ's
I tried the same style dress on in a shop, which was £1300, and decided to take a chance on here. JJ's called me on the day I submitted my measurements to confirm my strange sizings and then they got to work making my dress straight away. There were no reviews about this particular dress so after reading the great reviews on all of the other dresses I felt I had nothing to lose.
The quality of the dress is as good as, if not better than, the dress I tried on in the shop. It fits like a glove and was delivered within two weeks of placing the order. The wedding isn't until May but will post pictures once I have some.

LOVE the dress!

I ordered this in Ivory, size 2, for my stepdaughter who needed a US size 0 in bridal gowns, and our local stores had nothing in her size to offer.

The dress arrived and fits perfectly. You can see from the back view that the lacing gives some leeway in fitting. She is standing on a step ladder but she is only 5ft.

I ordered on Jan. 7, paid extra for the expedited shipping and the dress arrived Jan. 24, in under 3 weeks. We are so pleased, with the selection of styles, colors, size range and quality for the pricing.

Also, a big shout out to the chat dept. who are so fast and so helpful. The chat is an excellent feature.

Thank you JJ's

Trumpet/Mermaid Sweetheart Court Train Tulle Lace Wedding Dress (002117031)
Trumpet/Mermaid Sweetheart Court Train Tulle Lace Wedding Dress (002117031)

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