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I always worry purchasing online from a new company..but JJ's great and secure. My item arrived on time and exactly how I expected. The color exactly matched what they have on site. The size is perfect! My daughter who is getting married purchased her shoes and wrap and a few accessories, she made a mistake on a shoe size, but JJ's replaced it and gave her a credit towards a purchase of the replacement shoes. I also want to say that they're styles are awesome! I am very happy with my purchase.