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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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A-Line/Princess Cowl Neck Tea-Length Chiffon Mother of the Bride Dress With Beading Sequins Cascading Ruffles

A-Line/Princess Cowl Neck Tea-Length Chiffon Mother of the Bride Dress With Beading Sequins Cascading Ruffles #42888

£ 117.00
  • Colour chart
  • Looking for a perfect fit? For an additional £17.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
£117.00

Product Reviews

Write a review

I've purchased a few dresses from JJHOUSE. This is my sister and me wearing 2 of their dresses. We got them custom made and they arrived well packaged and within a month. All of the dresses I've purchased have been perfect and very well made indeed. We got a lot of compliments on the day. I would not hesitate to buy from JJHOUSE again.

El vestido era para mi madre y le quedó perfecto (custom size), no tuvo que hacerle ningún ajuste. El color era el indicado. Es un vestido muy elegante y de buena calidad.

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Hi

I ordered my dress for mother of the bride in watermelon and was absolutely delighted with it. I have also ordered it in fuchia for my friend for her daughters wedding as she thought my dress was gorgeous.

I will certainly be recommending you to my friends and family for further events. Unfortunately, I missed your kind offer of 30 per cent off my next order but i will be ordering again. I am treating my friend to the fuchia dress.

I thank you so much for your help and for your site.

regards

Mary Shovlin
mcshovlingmail.com

beautiful dress-not true to size. order next size up

This dress arrived in perfect condition FIFTEEN days after I ordered it! The dress is beautifully made. I would have loved it in another color, but it is what the bride wanted me to wear. I think the fuschia would be GORGEOUS. I regret not getting it one size larger. The midsection will need spanx, but that is the manufacturer's fault. It's mine!

love the dress! i was a little leery reading reviews but thought i'd give it a try. If you look at the size chart the tallest height on the chart is 61 inches, so if you are over 5'1" you need to pay the $20 and put your custom measurements in.I also watched the video on how to measure, didn't think I needed to but glad I did. The dress fits my 5' 10" body like a glove, and only took 11 days from the day I ordered to the day it came! Thanks JJ's house I can't wait to wear it!!!

What can I say...simply stunning dress. I'm quite a big girl and cannot get anything to fit nice for weddings. I came across this site by accident looking for custom made gowns. I researched a lot because you hear about the horror stories.. That was 6 years ago and I've bought a dress from them every year since.. This is my 6th dress and is absolutely beautiful which fits me perfectly, as was all my other dresses. They cost a fraction of the price you would pay in a shop.
I highly recommend JJsHouse for their designs and the making of every dress with attention to the bead detail.
It took about 3/4 weeks from start to delivery and was supplied with a tracking number.
A got a few of my friends to also purchase from this company and they are also delighted.

I ordered this dress in royal blue, provided my measurements since it was only $20 extra, and it arrived in a relatively short period of time. It fit perfectly! Love the dress and cannot wait to wear it in March.

I was not sure about ordering something from China, didn't know if the reviews were actually real ones. I saw nothing but good reviews which is supported now by my own. Love my new dress. I will definitely recommend this site to friends and family.

My dress came in very quickly and I was very happy with the color, the fit and the quality. It looked like it did in the picture, although it certainly looked much better on the size 00 model than it does on me! My only complaint is there are two darts that run vertical on the inside lining in the front and even though the fit is right and the dress is not tight - the darts show through as bulges under the chiffon that overlays it.

I purchased this dress in pearl pink to wear to my daughter's wedding. I had it custom made to my measurements, and I couldn't be happier. It is the first time I had a dress custom made, and I am a plus size woman. The dress fits me beautifully; just like it was made for me. I love the color, the dress fits me perfectly, and my husband says I look amazing. Thank you JJ's. You did a wonderful job, and I am very pleased with the dress. I will look beautiful for my daughter's wedding next month.

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