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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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A-Line/Princess Off-the-Shoulder Floor-Length Chiffon Prom Dresses With Ruffle Lace Beading

A-Line/Princess Off-the-Shoulder Floor-Length Chiffon Prom Dresses With Ruffle Lace Beading #112729

£ 100.00
  • Colour chart
  • Looking for a perfect fit? For an additional £17.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
£100.00

Product Reviews

Write a review

I ordered this dress for prom and it was literally my DREAM dress. I've been dreaming of wearing a dress like this to prom for the longest time and I wasn't disappointed at all. I ordered the custom sizing and it fit PERFECTLY! I got compliments on the dress the whole entire evening and honestly the dress exceeded my expectations. It looks plain in the pictures on the website but in person the color is just brilliant and the design is so gorgeous. It's really flowy and comfortable. When doing the custom size, I recommend adding one or two inches to the length if you're going to be wearing heels because they size it exactly as stated and although they do add the extra inches automatically, it's better to be safe than sorry. I really felt like a princess wearing the dress and I would buy it again in a heartbeat. Definitely worth every penny!

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I love this dress so much and it fits me perfectly. The color is what you see in the picture. I will highly recommend this website to buy your dresses.

I love it! The dress is beautiful and looks exactly like the photos. I got custom so it fits very comfortably except I may have messed up the bust measurement since it's bit loose but can be fixed with a push up bra. Overall I love the dress and will definitely purchase here again. It took only 2 weeks to get here which was very nice. I can't wait to wear it to prom

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I love Jjs house now after I received my dress that came out PERFECT. I was very scared at first because I have never ordered anything online before and especially because I ordered it cutting close to when my prom was scheduled. I was also scared that the quality wouldn't be good, but when it came, I was so blown away at it's perfection that I simply made this website my go-to dress shop for special occasions. I love this shop so much and definitely will buy from here again!

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I ordered this dress in a daffodil color and it looked very beautiful. The color wasn't off, as well as the dress itself. I'm very satisfied!

I loved this dress. I got so many compliments on it throughout the night, I felt like a princess! The material feels like good quality, and it was quite sturdy. If you're worried about shipping, I bought mine with no alterations in the same color as the photo and it came in just over a week. Definitely plan on ordering from this website again!

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I ordered this dress for prom and I couldn't be happier with how it looks. I ordered a custom sized dress in the same color as the picture. This dress was absolutely perfect!! It was as gorgeous as the picture. I got so many compliments throughout the night and I felt like a princess. I would 100% order from JJ's House again. Definitely recommended

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arrived on time fit was good. Material is good quality sewing is excellent. would buy from JJs House again. we made another purchase the following week for a wedding! The sky blue color was perfect. Sizing true to all sizes.

I love it the material is perfect. Fits very nice

Very high quality material, fit right, was a gorgeous color, was a bit long so I could wear heels, and I received so many compliments! I will buy here again!

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