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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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A-Line/Princess Scoop Neck Floor-Length Chiffon Mother of the Bride Dress With Ruffle

A-Line/Princess Scoop Neck Floor-Length Chiffon Mother of the Bride Dress With Ruffle #91967

£ 154.00
  • Colour chart
  • Looking for a perfect fit? For an additional £17.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
£154.00

Product Reviews

Write a review

Yes, I was completely satisfied. I did order sample fabric to make sure of colors. There is some difference in picture to real color.

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Purchased a Sample dress- beautiful design work and high quality!

The detailing and the comfortable fabric are just beautiful!

It fit like a glove and is a timeless style that I can wear for years.

I was extremely nervous about ordering my mom her dress online. She is plus size and petite and very awkwardly shaped. But I thought for the money it was worth a try. I'm so glad I did. We spent extra on the custom fit. The dress arrived in Canada after just over two weeks. Communication between JJ House and myself was exceptional. They even caught one of my measurement as being a little too small and emailed me. They responded to all my requests right away. The whole process was awesome. When my mom slipped the dress on and the zipper went up perfectly she was in shock. As was I. In the past we were having to drive from store to store from one city to the next in frustration trying to find a dress that would zip up. Then only to be told it couldn't be ordered or we were stuck with the color they had. Embarrassed walking out of a changing room with a half zipped gown that weighed a ton because of all the extra fabric in length was exhausting . It was such a daunting task. I think we found found the perfect way to buy a dress now. Thank you JJ house the dress was beautiful the quality was outstanding in your service was awesome. You have definitely made a customer out of my mother and I.

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I ordered this gorgeous gown for my son’s wedding and I am very very happy. JJs House out did themselves.. The detail and work that went into making my gown it shows in every stitch..!!! The size 12 fit me perfectly as far as my waist at 31 inches.. the bust is at 38 I should have customized it to 36 but no worries that was on me as I am 5’3” I am getting it hemmed as well.. I weigh 147lbs.. just to give you all an idea..!! If I could hug the person who made my gown I would..!! Thank you so much JJs House..!!

Overhaul, I'm very happy with the craftsmanship and color. I ordered this dress in Dusk , size 16 and it's a very pretty color. I requested the bicep measurement to be no less than 15" since my arms are bigger than normal and the response was the size would be 16". It is 14" and extremely tight. There is 2" of excess seam in a doubled layer however since it is lace netting material, if anyone has ever worked with, knows it is nearly impossible to take this apart to let out the allowance. On the other hand, the bust runs larger than the measurement...this should be fun!

So I got my dress today and I love it! I got it tailored to my size and after a wait of about a month and a half I received my dress. The quality of this dress is exceptional and well worth the money I paid for it, despite the skepticism I had before. With my dress I received a garment bag and I like how jjs house sending return stickers (a sign of good customer support on jjs part if they’re willing to print out a return sticker) I would definately buy from jjs house again and recommend it.

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Re-posting because a photo didn't show up with my first post.

This dress was for my daughter's wedding. I am happy with it. Although I ordered a custom size, it felt a little bit tight around the bust but I still think it looked great on me :)

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Ordered this dress a for my sons wedding. The dress was a little tight across my back. I contacted jjhouse.com and they made it right. They offered me 40% of my money back for alterations. Well I altered myself by losing some weight so no alterations were needed to be made to the dress and by the wedding date the dress fit perfect. They were amazing to work with and I would order from them again. Thanks for the beautiful dress you made.

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