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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Ball-Gown Sweetheart Royal Train Taffeta Wedding Dress With Embroidered Ruffle Beading

Ball-Gown Sweetheart Royal Train Taffeta Wedding Dress With Embroidered Ruffle Beading #11490

£ 367.00
  • Colour chart
  • Looking for a perfect fit? For an additional £17.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
£367.00

Product Reviews

Write a review

I was nervous about the purchase but the dress is absolutely stunnng, especially for the price. I received the item in about two weeks.

Really nice dress, good quality with lots of layers

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I ordered a custom size as I don't fit into the size 8 or 10 categories. It fits beautifully. The length is perfect when I have my shoes on and the train is amazing. I wasn't expecting the built-in petticoat so was very pleasantly surprised when it was all included. Great workmanship and the detailing on the bodice and skirt/train is gorgeous. Thoroughly recommend this dress. It took about a month to be made and arrived one week after it was dispatched. Thank you so much. I can't wait to wear it on my big day.

My wedding is in a couple months. I did a lot of shopping around and reading reviews and I chose JJs House although there were other sites very similar. JJs House just seemed to have an easier website to navigate everything was explained and the customer service was so friendly. I wanted a dress in blush pink but they did not have this option for this dress. I was able to choose one color and then they gave the option of the embroidery and decoration on the dress being blush pink. I took a risk and chose this not knowing what I would look like because it seemed no one in the reviews chose this option. I’m so glad I did. My packages came in today everything was beautiful. They got my custom measurements spot on. And eveything is beautiful and a nice quality for such a reasonable price! I am so happy I went with JJs and regret nothing. Thank you JJs House for me and my daughters beautiful dresses and accessories (I added straps, purchased a lace jacket, gloves, pearl veil, decorative belts and sash with bow) all beautifully done. Thank you so much! Sooooo excited you’ve made me and my fiancé’s vision of a blush pink pearl and diamond wedding a reality!! So easy so affordable and beautiful quality! Can’t wait to wear my dress!

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I was looking at this dress almost two years,before I decided to purchase. It was everything and more for my special day. Customer service was very helpful and shipping was fast. The dress was beautifully made with quality material. You cannot go wrong purchasing from here. All of my bridesmaids dresses were purchased from this site and they were all pleased.

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I can’t explain how much the dress wowed everyone. Thanks.

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This dress looks gorgeous in all of the reviews and I am wondering what it will look like in white with black design. I am so hesitant about buying it online but really think this could be the one.

This gown was gorgeous and shipping came in earlier than expected. I absolutely loved it. It looked just like the picture thank you very much for your service I ordered the custom fit and it fit just right it was worth every dollar. Pictures came out Fantastic.

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OMG I have been wearing ladies clothes for all of my life and I absolutely love it when I get to feel like I'm a fantastic looking woman and I have a fantastic feminine figure and I would love to get dressed up in this gorgeous dress all custom made to fit me perfectly. I would just need a boyfriend to pop the question so I could walk down the aisle with everyone looking at me in a fantastic gown like this. It would be a lovely dress to just wear in the house like I already do with the fantastic looking gowns that I really love to get dressed up in and feel like a princess every day. Tanya x

OMG the most magical day ever, made all the more spectacular by the prefect dress that I have actually wanted for about 2 years. Superb quality, excellent service and all at a very affordable price.

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