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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Ball-Gown V-neck Tea-Length Tulle Wedding Dress With Sash Beading Appliques Lace

Ball-Gown V-neck Tea-Length Tulle Wedding Dress With Sash Beading Appliques Lace #14739

£ 167.00
  • Colour chart
  • Colour chart
  • Looking for a perfect fit? For an additional £17.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
£167.00

Product Reviews

Write a review

Got this for my daughter. Came quickly and was well made and fits well. Only needs a slight alteration in the shoulders.

This dress was gorgeous! Just what I hoped for, very well made and the perfect fit! I'll definitly tell others where I bought my wedding dress from.

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So beautiful, all the details are amazing and the colour of the sash matches my theme perfect.
I can’t wait to wear it on my wedding day

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The bride loves the dress but it does not fit. Plans to reorder and pay for custom fit. Expensive to return.

Will place pictures later, but the dress just arrived and it;s beyond expectations. I ordered a regular size 34 EU and it fits perfectly.
I ordered two dresses for the childeren, they also are superb!

Bought this dress and love it

From the moment I saw this dress it was the only one in my head so I ordered it - I'm not skinny and sadly don't look like the model

Pictures of my stunning dress

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I ordered this dress in Champagne with Champagne Sash and was so happy when I opened the well boxed dress until I tried it on... Colour Champagne is Beautiful and great quality dress but the fitting was terrible, gave me nightmares as I had limited time to get a Tailor to repair and most I went to didn't have time or didn't want to touch it... The shoulders were so large that they fell off my shoulders down to my elbows both sides, it was too long in the bodice, I was so disappointed, I contacted JJsHouse and they sent me a picture of the measurements I provided which were perfect but the shoulder width they did not provide and that was my issue, I didn't have time to be arguing with them over this so accepted a $30.00 refund when it ended up costing $80.00 to fix it but even then it wasn't right because it had to be taken up in the bodice so much that then it pulled the dress too high and the Sash sat directly under my bust and was them loose so it was loose and i couldn't bend over without everyone seeing my bra which I had to wear so I was worried about this the whole day... I got many compliments on the beautiful Colour but also comments on the looseness because of the internal bones being pulled up so high that they made it gape.. I loved the Dress but was so disappointed when it was so big across the shoulders and after repairs then made me look larger than I am because the full skirt came out directly under the Sash which was under my bust line making me look larger in size... If I were to advise anyone who is thinking about ordering this dress I would say that keep inmind that being a V neck with a V back if it isn't custom fit right as in my case then the Bodice will be way too loose and fall off your shoulders, if you get it repaired then the Bodice will be pulled up so high that you will look like your waist is higher than it is which can make anyone around 5'2" like myself look fat.. My other suggestion is to cut the stiff tulle attached to the petticoat off because that makes the dress sit closer to ones body, it is easy to unpick... Lovely Dress, Loved it BUT shame about the Fit!

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I am very happy with this dress! I ordered custom measurements and it fits really well. It's a quality dress & I'm really happy. Communication & quick postage too! Only took 2-3 weeks from order to delivery. Fab!!

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