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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Empire Sweetheart Floor-Length Chiffon Holiday Dress With Beading Pleated

Empire Sweetheart Floor-Length Chiffon Holiday Dress With Beading Pleated #3246

£ 117.00
  • Colour chart
  • Looking for a perfect fit? For an additional £17.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
£117.00

Product Reviews

Write a review

This dress is everything!! I ordered this dress because it had the most reviews and seem to be a pretty basic style. I wasn't sure what to expect when it arrived in the mail less than a week later. When I opened the box I literally almost cried it was such a beautiful dress! I was so happy with it I put it on right away and was thrilled! When I wore it out I looked great and got tons of compliments. I would recommend this site to any of my friends in the future. Also can't forget to mention the amazing customer service I received while purchasing the dress. I did the custom size dress and through emails received better customer service than I have in person with some places. It was definitely a great and well worth it experience to get a beautiful dress.

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I order this dress for my mom. It shipped within 3 weeks after placing my order. It's really gorgeous! I cannot complain with the quality of the dress. I have it custom made and it fit her perfectly. It just have a faint smell of something, but I know it will go away. Will order dress for my mother-in-law too. Thanks JJshouse!

PS. I tried it on me so you can see how beautiful the dress as it hugs your body and the fabric is very soft.

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Fantastic. Quick & easy to order. The dress fits perfectly & was here in time for my holiday. Thanks so much. My holiday is just around the corner, and will wear this dress that time. Cannot wait to wear it. Thank you for making my dress so beautiful.

Fantastic Dress, and which are excellent in quality. Looks just like the picture. The measurements we requested were spot on, and the dress is a perfect fit. From purchase to delivery was 11 days. Very happy with the entire process. Will buy from jjshouse again in future, and I would not hesitate recommending to my friends.

when I receive the dress, I was surprise that the dress is so nice. a great royal blue dress. the color is more beautiful than the picture on the website. The most important thing is that the price is not expensive. a nice dress!

I was introduced to jjshouse from a friend. I need a dress for my holiday and when i saw this dress and all the reviews i said "yes! this is the dress". i ordered it in fuchsia and i cannot wait for my order to arrive.

I ordered the Empire SH Chiffon dress in Lavender as I attended a wedding at a winery that had their Lavender in full bloom. The dress was a smashing success. The only advice I can give is to NOT cheat with your measurements. I thought the length needed a bit of a boost so I added an inch to my order. I ultimately needed to take the dress to be hemed. Note that the beaded front..........GORGEOUS.......is a bit top heavy for those of us that are a bit top heavy. I needed my taylor to add spagetti straps which did not take away from the beautiful gown. I have recommended this site to anyone and everyone and will return for my next event dress purchase.

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Very fast shipping!! My dress came this morning and it's absolutely stunning. I cannot wait to wear it. Thank you so much.

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