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I received my order this morning 10/01/14,Item number 123031429 Bridal Bouquet, I am rather disappointed with it as it doesn't have pearls all around it as shown in the picture of this item,there is only one pearl in the centre of it. I was expecting the Bouquet to look exactly like the one shown,also I thought handtied was a Bouquet with all the stems tied together,this isn't like that as the flowers are pushed into a polystyrene holder,and doesn't look finished off properly. I like the flowers and the colours,it is very pretty,but I would have prefered it to have been exactly as shown. I am going to keep the Bouquet,as I ordered it for myself as a keepsake for my Wedding Anniversary on the 18th.January 14. and I Love the colours of the Bouquet,otherwise I would have returned it to you.
Reply by JJsHouse 2014-01-11 01:49:44
Please take our deepest apologies for all the problems you encountered. We want you to know that you are very important to us and we truly appreciate your feedback. We understand your frustration when we did not meet your expectations. Could you supply us with more details and give us another chance to serve you? Please send to [email protected] will try our best to make you feel better.
JJ’sHouse Service Team