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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Trumpet/Mermaid Sweetheart Sweep Train Organza Lace Wedding Dress

Trumpet/Mermaid Sweetheart Sweep Train Organza Lace Wedding Dress #111943

£ 252.00
  • Colour chart
  • Looking for a perfect fit? For an additional £16.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
£252.00

Product Reviews

Write a review

Loved this dress. I was very pleased with the custom fit, style and color of this dress. It was very similar to a dress I tried on at David’s, but the jjshouse dress looked better. Shipping was quick too. My wedding was amazing!

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I've ordered a few dresses from here before for other occasions and they were all exquisite, but this one took the cake! I was absolutely in love with my dress! I had tried on a few similar dresses that were priced $2,000 plus and I loved them but did not love the price. When I found this dress for the price, it was a must have! Once my dress arrived and I put it on I cried! I told my mother oh wow this is what it feels like! You must get this dress!

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Buy this dress!!! I sent my measurements and JJ house didn’t fail me! I loved my dress! I received so many compliments on my wedding day from men and women!

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I had to talk myself into getting a dress online to begin with. But after all the reviews of this particular dress, I figured for the price what could it hurt... So I went with my instinct. And got it. I ordered it to my specific measurements. I still had to have a little taken in. I prob measured wrong. And I also had the back bussled up so It'd be easier to walk in on the beach. The dress was a little heavy close to 5lbs, but I didn't care. We did a beach wedding in gulf shores 8.3.19. It was absolutely perfect.
Misty in Benton, La

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I am 5’2 small up top with hips and a behind. So of course I wanted a dress to show my shape! The original dress I wanted was $1300 but my mom convinced me to look here. This dress is a close match with a better train, $1000 less AND a PERFECT FIT!! I was so scared to order off line and thought all the good reviews was fake. I even asked my wedding group and got nothing but positive feed back. My dress came in about a month. It feels like a $1300 wedding dress and looks ten times better on me. I can’t wait for everyone to see!! Thank you JJSHouse!!

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I love my dress I order a size 8 but I wear a 6 so I had to alter mine beautiful than I expected

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Thick material it’s perfect

This dress is absoluley beautiful and it fit true to size., I just wish I look like this model LOL

This dress is beautiful!!! Very well made the lace is gorgeous! And the quality is impressive to say the least thanks JJs house!

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This dress is absolutely beautiful. Very heavy and great quality for the price. I was skeptical of oordering online but JJHouse far exceeded my expectations. I can't wait for my big day. I will get it altered but I can't thank you guys enough. Fast turnaround as well.

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